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Inbound Offers & Messages
Communicate directly with sellers and negotiate deals.
Managing Seller Communications
The Inbound Offers section is where you can view counter-offers from sellers, respond to their questions, and negotiate the final price directly within the platform.
Best Practices for Negotiation
- Be Responsive: Sellers are often fielding multiple offers. Responding within 1 hour significantly increases your chance of closing the deal.
- Explain Your Reasoning: If you are offering below the seller's asking price, use the messaging tool to politely explain why (e.g., market conditions, necessary reconditioning, or mileage).
- Keep it Professional: All communications are monitored for safety and compliance. Keep negotiations respectful and strictly on-platform.